Support

Support


Accessibility

We want tacc.ac.uk to accessible for all. This means that you should be able to access our information and services with the latest versions of screen readers and basic operating system screen magnifiers. AbilityNet provides guidance on how to:
make your mouse easier to use
use your keyboard instead of a mouse
talk to your device
make your device talk to you
make text larger
change your colours
magnify the screen

Let us know if you are having trouble with accessibility on tacc.ac.uk – we will work to make improvements wherever possible. Email marketing@tacc.ac.uk

Thurrock Adult Community College is located in a building all on one level, with ramped access and free disabled parking spaces. Some classrooms may be difficult to access for some students with restricted mobility. Please let us know your needs so that we may be able to accommodate. If you feel you would need assistance to leave the building in an emergency, please let us know as we will need to organise a Personal Evacuation Emergency Plan (PEEP) with you.

Browsers

You should always upgrade your web browser to the latest version. Get Safe Online offers help and advice about upgrading your browser.

Upgraded web browser will mean:
• your computer will be more secure and less likely to be attacked
• it will be faster to browse the internet
• you will see more features on many websites

The most popular web browsers are:
• Google Chrome
• Safari
• Microsoft Internet Explorer
• Microsoft Edge
• Mozilla Firefox

Languages

You can translate most pages of this website using Google Translate. Follow the link below and select your language.
Google Translate provides and automatic translation by computer rather than by a person. The translated text may not be of the same quality as if it had been translated by a person. Find out more about Google Translate

How can we help you succeed?

Whilst studying at TACC, there may be times when you need a little extra support. Please see our Learning and Development Hub webpage for more details of services available at Thurrock Adult Community College and other organisations in the community, that could help you to succeed in your lifelong learning journey.

TACC also runs a Supported Internship Programme for High Needs learners aged 16-24 who are on an Education, Health and Care (EHC) plan to help them learn, work and grow in confidence, independence and experience.

Using tacc.ac.uk is the quickest way to get the latest information on courses at Thurrock Adult Community College and our services. You can get free internet access in our Cyber Café during college opening hours and at Thurrock libraries plus community hubs. If you’ve unable to use our online service, either at home or with support in libraries or hubs, you can call us on 01375 372476 to let us know as this will help us make improvements.