Terms


Thurrock Adult Community College (TACC) is the adult education provider of the local authority, Thurrock Council. Tacc.ac.uk enables information about Thurrock Adult Community College to be made available via the Internet. The content of this website is intended to be valid only in the UK.

TACC continue to keep fees as low as possible thanks to funding received from the Government's Education and Skills Funding Agency (ESFA). Our courses are all delivered in Thurrock and are available to UK/EU residents, aged 19+ who live in a non-devolved adult education budget funded area. We are required to check that learners are eligible to study and may undertake status checks for fee concessions. Prices can be found against each course listing, including any fee concession rates. Due to the recent devolution of adult education to the neighbouring Greater London Authority (GLA), learners that reside in postcodes in the GLA are no longer eligible for ESFA funding. In these instances, we will signpost learners to their nearest provision or, if they prefer, offer the full cost rate at TACC. All the information is subject to change. For any queries, please contact the college on 01375 372476 or email info@tacc.ac.uk.

www.tacc.ac.uk is managed by Thurrock Adult Community College (TACC) and Westmarch Systems. Access to and use of this website are subject to the following terms and our privacy statement.

Terms

Tacc.ac.uk is maintained for your personal use and viewing. The access and use of our website constitutes the user's acceptance of these terms, which take effect from the date from which each user first uses the website. We may at any time revise these terms without notice. Continued use of tacc.ac.uk after a change has been made is your acceptance of the change. These changes will be effective and binding from when they appear on this site.

You agree to use this site only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass, or cause distress or inconvenience to any person, and the transmission of obscene, or offensive content or disruption of normal flow of dialogue within this site.

Although we may from time to time monitor or review discussions, postings, transmissions, bulletin boards and the like on the website and any linked social feeds, the College is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, omission, third party infringement, defamation, obscenity, or inaccuracy contained in any information within such locations. The College reserves the right to delete, edit or move any content or materials supplied by you in its absolute discretion and to cancel your registration and access rights at any time and for any reason.

Our web server may automatically recognise the domain name and email address (where possible) of users of its websites. We may collect the domain name and email address of visitors to our websites, the email addresses of those who communicate with us via email, aggregate or analyse information on what pages users access or visit and information volunteered by the user, such as survey information or site registrations. Information collected by us is used for internal review, to improve the content of tacc.ac.uk, to customise the content and/or layout of tacc.ac.uk, to notify users about updates to tacc.ac.uk and to contact users for marketing purposes and is not shared with other organisations for commercial purposes.

Please refer to our privacy statement for further details on how we use personal data transmitted by a user of www.tacc.ac.uk.

Descriptions and price information

It is not possible to guarantee the accuracy or completeness of the information contained on www.tacc.ac.uk and therefore Thurrock Adult Community College accepts no liability for any inaccuracies, loss or damage arising from the use of, or reliance on, information obtained from this website. Course information and prices may change and we recommend you always check the most up-to-date information on www.tacc.ac.uk. Some courses also require you to purchase materials - any additional costs will be indicated on the Course Information sheets. Please do not buy equipment or materials until you have received confirmation that your course is running as we can refund course fees if a course is cancelled but not the cost of any equipment or materials purchased.

Every effort is made to ensure that prices for a course are shown correctly. If a course is shown at the wrong price, we will not be liable to supply a course to you at the stated price, provided that we notify you before we send you your receipt. In those circumstances, we will notify you and advise the correct price so you can decide if you wish to continue with the enrolment.

Course cancellations, refunds and transfers

If you enrol online, under the UK's distance selling regulations you have a right to cancel your enrolment within 14 days of booking and receive a full refund, or alternatively you can transfer to another course, where available. After this period it is not the policy of Thurrock Adult Community College to refund fees automatically when a change in circumstances prevents or discourages a learner from continuing with a particular class. Refunds will be allowed as below:

  • If a course is withdrawn from the programme then TACC will offer a full refund or a transfer
  • If a learner wishes to cancel/transfer from a course before it starts or on the first session a transfer can be arranged and any additional costs paid can be refunded.  If however a learner wishes to transfer thereafter, a charge of £15 will be administered.

Courses need to reach a certain size in order to meet Education & Skills Funding Agency standards. We wait as long as possible before we decide to cancel a class. At that time we will either merge classes, or offer a suitable alternative. If this is not possible and we have to close the course, a refund will be made. Where demand exceeds places we will try to offer additional courses.

Copyright and printing

Material on this site is protected by copyright laws. The copyright owner is Thurrock Adult Community College. Users may download printed copies of the material displayed for personal use provided that you maintain all copyright notices and prevent any unauthorised access or copying of its contents.

Intellectual property

The names, images and logos identifying the Thurrock Adult Community College (TACC), tacc.ac.uk, third parties and their information, products and services are proprietary marks. Copying or use of our logos and/or any other third party logos accessed via this website is not permitted without prior approval from the relevant copyright owner.

Requests for permission to use our college logo should be directed to: Marketing at Thurrock Adult Community College, Richmond Road, Grays, RM17 6DN telling us how and why you wish to use our logo(s). Please include your contact name, address, telephone number and email.

Virus protection

We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

Law

Your use of this website and any download from it and the operation of these terms shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

If you have a query or comment on any of these terms or the operation of the website then please contact marketing@tacc.ac.uk